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$33,038,714

Department of Homeland Security·Federal Emergency Management Agency

to AT&T ENTERPRISES, LLC

telecomactive
WORK BEGAN2021-09-22·LATEST ACTION·SOURCEUSASPENDING·SOURCE IDCONT_AWD_70FA3021F00000453_7022_GS00Q17NSD3000_4732
Award description

FEMA CONTACT CENTER CAPABILITY MODERNIZATION PROGRAM

Verbatim from USAspending.gov. Capitalization, abbreviations, and codes are unchanged.

The Buildout's read

What the model surfaced from this award

Confidence: medium
In plain English

Modernizes FEMA's contact center systems and communications infrastructure for disaster response coordination.

Sub-sectors
contact-center-modernizationemergency-management-communicationscall-routing-infrastructure
Why this matters

FEMA's contact center is critical national emergency response infrastructure; modernization improves operational resilience during disasters.

Supply-chain signal

Demonstrates federal reliance on major telecom providers like AT&T for modernizing critical emergency management communications systems.

U.S.–China competition angle

Underscores need for domestic control of emergency management telecommunications infrastructure independent of foreign supply chains.

Generated by award_classification v2.1.0 via claude-haiku-4-5-20251001 on 2026-06-16. Cost: $0.009758.

Period of performance
Start
2021-09-22
End
2026-09-29
Status
activein 91 days
Sources

The Buildout does not edit federal records. Any inaccuracy reflects the upstream source; it will update here when corrected there.

$33.0M Department of Homeland Security — The Buildout — The Buildout