$150,377,391

Social Security Administration·Social Security Administration

social-servicesexpiring · 89d· period of performance ends in 89 daysONGOING · MOD OF 2024 CONTRACT

WORK BEGAN2024-08-01·LATEST ACTION2026-03-12·SOURCEUSASPENDING·SOURCE IDCONT_AWD_28321324FA0010214_2800_28321321A00040003_2800

Award description

CALL ORDER FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) - BLANKET PURCHASE AGREEMENT 28321321A00040003

Verbatim from USAspending.gov. Capitalization, abbreviations, and codes are unchanged.

The Buildout's read

What the model surfaced from this award

Confidence: high

In plain English

Obligation under the 2024 Social Security Administration contact center cloud infrastructure contract with Amazon Web Services.

Sub-sectors

ssa-operationscontact-center-infrastructurecloud-services

Why this matters

SSA processes millions of benefit claims and inquiries annually; cloud infrastructure modernization improves service delivery and operational resilience for disability and retirement programs.

Supply-chain signal

Continued reliance on AWS for government contact-center-as-a-service; signals federal adoption of cloud-based customer service platforms over legacy on-premises systems.

Generated by award_classification v2.1.0 via claude-haiku-4-5-20251001 on 2026-05-24. Cost: $0.002847.

Period of performance

Start

2024-08-01

End

2026-09-29

Status

expiring · 89din 89 days

Recipient

FOUR POINTS TECHNOLOGY, L.L.C.

UEI H1KHJPJH9R51

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Other awards from this recipient

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Sources

USAspending.gov — all awards for this UEI →
SAM.gov entity registration →
Award record ingested from usaspending. Source identifier CONT_AWD_28321324FA0010214_2800_28321321A00040003_2800.

The Buildout does not edit federal records. Any inaccuracy reflects the upstream source; it will update here when corrected there.