$150,377,391
to FOUR POINTS TECHNOLOGY, L.L.C.
CALL ORDER FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) - BLANKET PURCHASE AGREEMENT 28321321A00040003
Verbatim from USAspending.gov. Capitalization, abbreviations, and codes are unchanged.
What the model surfaced from this award
Cloud-based contact center platform for Social Security Administration to handle citizen inquiries and service delivery.
SSA processes millions of benefit claims and inquiries annually; modernizing contact infrastructure improves service delivery to vulnerable populations.
Indicates SSA's reliance on AWS for critical government IT infrastructure; signals broader federal cloud migration and AWS market dominance in government.
U.S. cloud infrastructure investment strengthens domestic digital sovereignty and reduces dependence on foreign technology for sensitive citizen data.
Generated by award_classification v2.0.0 via claude-haiku-4-5-20251001 on 2026-05-15. Cost: $0.002190.
- 2026-04-27ENTERPRISE CLOUD CAPACITY - AMAZON WEB SERVICES$486.5M
- 2026-04-27THIS DELIVERY ORDER IS FOR PROVIDING AN ENTERPRISE-WIDE SOLUTION FOR CLOUD SERVICES$94.6M
- 2026-04-30CALL ORDER TO FUND OPTION YEAR 4 FOR CLOUD SERVICES - 28321321A00040003$48.4M
- 2026-04-30CISCO SECURITY ENTERPRISE LICENSE AGREEMENT$40.5M
- 2026-03-31INFRASTRUCTURE AS A SERVICE (IAAS)CLOUD SERVICES TO 7$38.6M
- USAspending.gov — all awards for this UEI →
- SAM.gov entity registration →
- Award record ingested from usaspending. Source identifier CONT_AWD_28321324FA0010214_2800_28321321A00040003_2800.
The Buildout does not edit federal records. Any inaccuracy reflects the upstream source; it will update here when corrected there.