$94,367,988

Department of the Treasury·Internal Revenue Service

financeexpiring · 76d· period of performance ends in 76 days

ACTION DATE2026-03-03·SOURCEUSASPENDING·SOURCE IDCONT_AWD_2032H520F00434_2050_GS00Q12NSD0004_4732

Award description

CONTACT CENTER INFRASTRUCTURE SUPPORT SERVICES (CCISS) COVID-19

Verbatim from USAspending.gov. Capitalization, abbreviations, and codes are unchanged.

The Buildout's read

What the model surfaced from this award

Confidence: high

In plain English

Provides contact center infrastructure and support services for IRS operations during COVID-19 pandemic response.

Sub-sectors

irs-modernizationcontact-center-infrastructurecovid-19-response

Why this matters

Ensures IRS operational continuity and taxpayer service capacity during public health emergency.

Supply-chain signal

Signals sustained demand for enterprise contact center technology and managed services providers supporting federal agencies.

Generated by award_classification v2.0.0 via claude-haiku-4-5-20251001 on 2026-05-15. Cost: $0.001968.

Period of performance

Start

2020-08-13

End

2026-07-31

Status

expiring · 76din 76 days

Recipient

Other awards from this recipient

Sources

USAspending.gov — all awards for this UEI →
SAM.gov entity registration →
Award record ingested from usaspending. Source identifier CONT_AWD_2032H520F00434_2050_GS00Q12NSD0004_4732.

The Buildout does not edit federal records. Any inaccuracy reflects the upstream source; it will update here when corrected there.