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$95,794,171

Pension Benefit Guaranty Corporation·Pension Benefit Guaranty Corporation

to SERCO INC

expiring · 50d· period of performance ends in 50 days
ACTION DATE·SOURCEUSASPENDING·SOURCE IDCONT_AWD_16PBGC24F0050_1665_GS00Q14OADU132_4732
Award description

THIS TO IS TO IMPROVE CUSTOMER SERVICE SCORES REPORTED BY A 3RD-PARTY VENDOR WHO COMPLETES A QUARTERLY PARTICIPANT CALLER SURVEY. PSD SEEKS TO IMPROVE CX BY REDUCING THE NUMBER OF CONTACTS & PAPER FORMS CUSTOMERS COMPLETE TO FULFILL REQUESTS.

Verbatim from USAspending.gov. Capitalization, abbreviations, and codes are unchanged.

Period of performance
Start
2024-07-04
End
2026-07-03
Status
expiring · 50din 50 days
Sources

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