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$934,930,527

Department of Education·Department of Education

to ACCENTURE FEDERAL SERVICES LLC

educationactiveONGOING · MOD OF 2019 CONTRACT
WORK BEGAN2019-02-20·LATEST ACTION2026-06-17·SOURCEUSASPENDING·SOURCE IDCONT_AWD_91003119F0003_9100_HHSN316201200002W_7529
Award description

THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.

Verbatim from USAspending.gov. Capitalization, abbreviations, and codes are unchanged.

The Buildout's read

What the model surfaced from this award

Confidence: high
In plain English

Latest obligation on a 2019 contract to build and operate a mobile-first digital platform for Federal Student Aid customer engagement and loan lifecycle management.

Sub-sectors
student-aid-administrationdigital-platform-modernizationomnichannel-customer-service
Why this matters

Modernizes how millions of student-loan borrowers interact with federal aid systems; reflects ongoing shift to digital-first government service delivery.

Supply-chain signal

Accenture Federal Services is the prime integrator; implies subcontractor ecosystem for cloud infrastructure, mobile development, and customer-service operations.

Generated by award_classification v2.1.0 via claude-haiku-4-5-20251001 on 2026-05-17. Cost: $0.003002.

Period of performance
Start
2019-02-20
End
2027-02-19
Status
activein 234 days
Sources

The Buildout does not edit federal records. Any inaccuracy reflects the upstream source; it will update here when corrected there.

$934.9M Department of Education — The Buildout — The Buildout